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EP 010:

What Does a Day at Milestones Look Like?

With Crystal Galloway and Matthew Thompson

In this special episode, we’re getting a behind-the-scenes look into life at Milestones with team members Crystal and Matthew. They answer all our questions about the ins and outs of the residential treatment experience.

No one escapes adversity. Yet some of us have had to endure more than our fair share of pain, hardship, and struggle. Sometimes the pain of our past builds up, interfering with the demands of our present and leaving us stuck, not knowing how to move forward. 

When life feels like it’s too much, Milestones offers a refuge and a place of healing. 

Milestones at Onsite is a one-of-a-kind holistic and specialized residential trauma treatment experience. Serving individuals adversely affected by symptoms of unaddressed trauma, including anxiety, depression, codependency, and PTSD, this innovative and integrative program offers a variable length of stay from 30 to 90 days specific to individual needs.  

Milestones offers multiple progressive clinical modalities based on specific needs, as well as warm hospitality and excellent customer service. Programming is structured yet flexible in order to accommodate the unique strengths, abilities, needs, and goals of each client.

“Clients assume they’re giving up freedom. But I think they’re often surprised by the amount of supported freedom the Milestones Experience offers.”

– Crystal Galloway

Meet this episode’s expert

Crystal serves as the Director of Operations for Milestones at Onsite. In her role, she oversees the day-to-day activities of Onsite’s Residential Trauma Program. Crystal has spent most of her career as a nurse and is excited about the opportunity to work with Onsite.

Onsite feels like home to Crystal, as she lives just down the road! Familiar with the work of Onsite, Crystal always knew she wanted to work with the team in some capacity when the time was right for her family.

Meet this episode’s expert

Matthew is the Client Advocate Supervisor, leading a team serving the clients at Milestones, Onsite’s Residential Trauma Program.

Matthew first came to Onsite to assist the maintenance team as needed. While assisting at the Milestones program, he fell in love with the facility, staff, and interactions with the clients. In 2016, Matthew had the opportunity to join the Milestones team full-time as a Client Advocate.