Admissions
Take the next step
At Milestones, you won’t have to heal alone. From the first conversation to acclimating to life at home, we’re here to help with care and compassion.
Our admissions process
Get in touch
Find the right fit
Take the next step
Plan your stay
Meet our admissions team
Tara Cooper
Admissions Specialist
Ryan Martin
Admissions Specialist
Kassie Hughes
Admissions Supervisor
Amelia Baldwin
Vice President of Business Development and Admissions
In her role as Business Development Director, Amelia helps individuals, families, and professionals identify the next right step in their healing journey, whether that is at one of our programs or another facility. Amelia’s broad exposure and various roles at Onsite have provided her with a strong perspective and understanding that every role at Onsite is integral to the holistic client experience and the success of the organization.
In her thirteen years with Onsite, she has served as Finance & HR Director, Admissions Specialist, Director of Admissions, VP of Admissions, VP of Operations, and Interim COO. In her most recent operations roles, Amelia led a large, expansive campus project, including the construction of three new buildings, all while bringing them in on time and under budget!
Shannon Yates
Admissions Director
As Admissions Director, Shannon leads the team, guiding clients through the admissions process and connecting them with a variety of emotional and mental health resources.
Shannon has served in almost every department at Onsite in some capacity, having worked at Onsite on and off since high school.
Shannon returned to Onsite full-time after getting her Bachelor of Science degree in Education and is now serving and leading efforts on the admissions side of Onsite programming.
Tara Cooper
Admissions Specialist
Ryan Martin
Admissions Specialist
Kassie Hughes
Admissions Supervisor
Begin your journey
When you’re ready to take the next step, we’re here to support you every step of the way.
Begin the admissions process by filling out this form (don’t forget to fill out page two!)
(or go ahead and give us a call)
From there, our team of warm and welcoming admissions specialists will follow up to connect about your individual needs and goals.
Step 1: Contact information
Questions? We’re
here for you
Get the information you need to make the right choice.
Give us a call
Take the first step on your healing journey today.
Contact us
Reach out to our team to get started.
Crisis Resources
Need immediate assistance? Take advantage of these resources.
Alum story
“Milestones was a safe place to land.”
Annie | Milestones Alum
FREQUENTLY
ASKED QUESTIONS
Commonly asked questions about our admissions process.
Who is a good fit for the Milestones program?
Milestones would benefit someone desiring to work on multiple traumas or complex trauma at a slower, individualized, and intentional pace. We specialize in various therapeutic modalities proven to combat trauma and its effects, including sleeplessness, anxiety, depression, and co-dependency.
What is included in my program costs?
In addition to the therapeutic work, your program includes boutique accommodations, meals curated to meet your dietary needs, thoughtfully designed facilities, expansive outdoor space, and hiking trails for exploration and nature-guided healing.
Do you take insurance?
Milestones does not directly bill insurance companies for payment or offer a super bill. However, our team can connect you with a third-party insurance advocate who can help with potential insurance reimbursement.
Do I have to be referred by a mental health professional?
Many of our clients are referred to Milestones by their professional support, but you do not need a referral to apply for admission.
If you are presently working with a therapist, psychologist, psychiatrist, or other professional support leading up to, during, and after the Milestones Experience, we will collaborate with your support system in the way that’s most helpful for you.
How do I know if Milestones is right for me?
When you’re ready to take the next step, our trusted admissions team will connect with you to understand your specific goals and needs. If Milestones is not a fit for you, they will provide you with referrals to other trusted resources and programs.
How long is the Milestones Program?
Milestones offers a variable length of stay between 30 to 90 days, depending on individual needs, progress, and goals.
Will anyone know about my participation?
Milestones has strict confidentiality guidelines to protect participants’ anonymity in accordance with HIPAA guidelines and regulations. View our HIPAA Privacy Statement concerning your health records here.
Does Milestones do addiction recovery?
Milestones is a great companion to addiction recovery work. We are not set up to assist clients in active addiction. Our Admissions Team has resources that we can provide for clients to seek recovery before attending Milestones.
Can I use my electronics while at Milestones?
Milestones is intentional about creating an environment that will maximize the effectiveness of the therapeutic work. To help you focus on the work at hand, TV is limited to Friday, Saturday, and Sunday unless otherwise approved by the treatment team.
Upon admission, you will be required to turn in all electronics, including but not limited to cell phones, computers, iPads, etc. You will not have access to your cell phone for the duration of the program. Basic iPods that do not connect to the Internet or have
a camera can be used for music.
Will there be opportunities for physical activity and exercise?
During your time at Milestones, you will have access to a gym, hiking trail, and other outdoor activities during scheduled times. Yoga will be offered weekly
throughout the program.
